Return, Subscription, and Shipping Policy

Return Policy

Wix Wax Candle Co gladly accepts returns.

Contact me within: 3 days of delivery

Ship items back within: 15 days of delivery

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: 

Custom or personalized orders

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I don’t accept cancellations, but please contact me if you have any problems with your order.

Shipping

We generally ship out orders in 1 to 3 business days with the exception of custom orders.

Subscriptions

“Wix Wax Candle Company” provides a subscription service. By subscribing to our service, you have confirmed that you
accept our Terms of Service. Your membership will automatically renew on a recurring basis at which time your credit
card will be charged automatically for the subscription products, including applicable shipping and handling fees until
you cancel your membership.

You may cancel your membership at anytime by logging in to your account, selecting Subscriptions, then clicking cancel next to the item.